1. Introduction

At Beauty Crown Ladies Saloon, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, use WhatsApp or book salon services.

2. Information We Collect

We may collect the following information:

Full name

Phone or WhatsApp number

Email address

Preferred branch and appointment details

Services, treatment history and beauty preferences

Messages, enquiries and feedback

Photographs voluntarily provided for consultation

Basic website usage and device information

3. How We Use Your Information

We may use your information to:

Manage and confirm appointments

Respond to questions and booking enquiries

Send appointment reminders

Provide customer support

Recommend suitable salon services

Improve our website and customer experience

Send offers and updates where you have agreed to receive them

Measure website and advertising performance

4. WhatsApp and Messaging

Beauty Crown uses WhatsApp to communicate with customers, answer enquiries, arrange appointments and send booking reminders.

Promotional messages may be sent to customers who have agreed to receive them. You can stop promotional messages at any time by replying STOP or contacting us directly.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies, including Google Analytics, Google Ads and Meta Pixel.

These tools help us:

Understand how visitors use our website

Improve website performance

Measure advertising results

Provide more relevant content and offers

You can control or disable cookies through your browser settings.

6. Data Sharing and Security

Beauty Crown does not sell or rent your personal information.

Information may be shared only with trusted service providers, such as website hosting, analytics, advertising, payment or communication providers, when necessary to operate our services.

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Beauty Crown handles personal information in accordance with applicable UAE data-protection requirements, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data.

7. Data Retention and Deletion

We keep personal information only for as long as reasonably necessary to provide our services, maintain business records and meet legal requirements.

You may request access to, correction of or deletion of your personal information by contacting us.

Some information may need to be retained where required by UAE law or for legitimate accounting, security or dispute-resolution purposes.

8. Contact Information

For privacy questions or data-deletion requests, contact:

Business: Beauty Crown Ladies Saloon

Location: Al Nahda, Sharjah, United Arab Emirates

Email: contact@beautycrown.ae

Phone and WhatsApp: +971 58 112 9000

Website: https://beautycrown.ae

For deletion requests, use the subject line “Data Deletion Request.”

9. Changes to This Policy

We may update this Privacy Policy when our services or privacy practices change. Any updates will be published on this page with the revised date.